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The effect of airline service quality on customer satisfaction and loyalty in India
Indian Aviation Industry has been one of the world's fastest-growing aviation industries with private airlines representing more than 75 percent of the domestic aviation industry. With an 18 percent compound annual growth rate (CAGR) and 454 airports and airstrips in place in the country, 16 of which are designated as international airports, it has been stated that by 2011 the aviation sector will be witnessing a revival. In 2009, with traffic movement rising and revenues rising by nearly US$ 21.4 million, India's Airports Authority appears expected to earn better margins in 2009-10, as indicated by the Civil Aviation Ministry's latest estimates. The most crucial step in identifying and providing high-quality service is to understand exactly what customers expect. Quality of service is one of the best models for measuring customer expectations and perceptions. A company's performance results in customer satisfaction with a product or service. Passenger satisfaction is important to customer sovereignty. Customers can be loyal without being highly satisfied and being highly satisfied and yet not being loyal. Companies are required to gain a better understanding of the online environment relationship between satisfaction and behavioural intention, and to assign online marketing strategies between satisfaction initiatives and behavioural intention programme. In addition, the findings of this research will assist airline managers to better serve their customers, track and improve quality of service and achieve the highest level of satisfaction for their passengers. 2020 Elsevier Ltd. All rights reserved. -
The Eff ect of Music and Editing Style on Subjective Perception of Time When Watching Videos An Eye-tracking Study
Arousal, editing style, and eye movements have been implicated in time perception when watching videos. However, little multimodal research has explored how manipulating both the auditory and visual properties of videos aff ects temporal processing. This study investigated how editing density and music-induced arousal aff ect viewers time perception. Thirty-nine participants watched six videos varying in editing density and music while their eye movements were recorded. They estimated the videos duration and reported their subjective experience of time passage and emotional involvement. Fast-paced editing was associated with the feeling of time passing faster, a relationship mediated by fi xation durations. Higharousal background music was also associated with the feeling of time passing faster. The consequences of this study in terms of a possible auditory driving eff ect are explored. The Author/s -
The economics of market and inclusive growth in tourism: A narrative of rural artisans' socio-economic wellbeing
Developing nations are starting to take centre stage and are becoming more conscious of their economic potential in the tourism sector. Earlier, these countries were largely left out of the tourist sector. Today, the foreign exchange reserves of these nations are mostly derived from tourism and a nation's balance of payments derived through tourism supports international trade and stabilizes the economy. The chapter adopts a case study method to evaluate the prospects of inclusive growth through socio economic well-being. In the dynamic and constantly evolving tourism industry, it is imperative to make the growth more inclusive so that there is a balanced approach to long term sustainable development. When it comes to using traditional skills and cultural heritage to participate in this economic paradigm, rural artisans face both opportunities and challenges as the global tourism landscape undergoes evolving transformations. The study commences by closely examining the current market obstacles that rural artisans in the tourism industry face, which encompass a range of issues such as shifting consumer preferences, market saturation and the aftermath of external shocks like pandemics. The chapter indicates major obstacles impeding the integration of rural artisans into the tourism value chain by means of a thorough empirical analysis. In order to overcome the obstacles, the study investigates inclusive growth and how it might act as a spur to improve the socio-economic circumstances of rural craftsmen. The findings in the chapter distil best practices that promote inclusivity, empower local communities and support sustainable tourism development by looking at successful case studies and policy interventions. 2024 The authors. All rights reserved. -
The economic impact of floods on the plantation sector: a study of selected districts in Kerala
The people of Kerala have suffered the worst natural calamity in the form of heavy flood in 2018 and this continued for a week. The flood and the landslide had created a havoc in the agricultural sector of Kerala. The worst affected sector in the vagary of nature was the plantation sector. The industry lost around Rs. 3.382 crore due to heavy floods (CDS). The floods and the landslide had a major impact on the major planation crops including rubber, tea, coffee and cardamom. Among the different districts, Wayanad was the worst affected district along with Kottayam and Pathanamthitta. In the given context, this study is an attempt to analyse the economic impact of floods in the plantation sector in Kerala. The study found that the farmers are facing the worst financial crisis due to low price and high cost of production. The major problems faced by farmers are the inadequacy of assistance, reduction in yield and lack of pure water, delay in getting support, repayment of the loan and so on. 2023, World Research Association. All rights reserved. -
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The double-edged sword of ChatGPT: fostering and hindering creativity in postgraduate academics in Bengaluru
Purpose: This research examines the complex relationship between usage of Chat Generative Pre-Trained Transformer (ChatGPT) amongst student and their creativity, learning and assessment using empirical data collected from postgraduate students. In addition, the study explores the students intrinsic motivation for usage to understand student categories. This research seeks to provide further insights into this artificial intelligence tool in enhancing the educational ecosystem for all stakeholders concerned. Design/methodology/approach: The target population of this research the students of post-graduation in diverse fields of science and management. A five-point Likert scale-structured questionnaire adapted from earlier literature relevant to the research questions was adopted for data collection. The data were collected for twomonths, resulted in 403 usable responses. Ethical considerations of assurance of confidentiality to the participants were strictly adhered to. Structured equation modelling (SEM) was employed to explore the relationships between the constructs of the study for the assessment of latent relationships. SmartPLS 4 was used to explore these relationships. Findings: Usage has a negative impact on a students creativity, but increased usage of ChatGPT encourages a students adoption due to its perceived usability. Pedagogical applications of ChatGPT aid students as a learning tool but require controlled usage under supervision. Originality/value: This study is innovative in the context of postgraduate students, where very little evidence of creativity exists. Through this research, the authors illuminate how ChatGPT use affects academic performance, benefiting educators as a tool but for evaluation and assessment, policymakers and students. Thefindings of the study provide implications that help to create effective digital education strategies for stakeholders. 2024, Emerald Publishing Limited. -
The digital transformation: Crafting customer engagement strategies for success
In the business world, the digital transformation has ushered in an era of unprecedented change. The explosive growth of digital technology over the past three decades has profoundly changed how businesses operate, compete, and engage with their customers. Businesses across industries have been forced to navigate this constantly changing environment due to the adoption of cloud computing, data analytics, the growth of e-commerce, and the rise of artificial intelligence. Organizations are forced to reconsider their strategies, operations, and consumer engagement models as a result of this significant instability. This chapter discusses the role of artificial intelligence in aiding customised and personalized marketing strategies, acknowledging the diverse preferences and behaviour of consumers. It shares insights on branding and customer management in an AI-driven environment. It also emphasises on online and technology-mediated customer engagement. 2024, IGI Global. All rights reserved. -
The diffuse radiation field at high galactic latitudes /
The Astrophysical Journal, Vol.858, Issue 2, pp.1-9, ISSN No: 1538-4357. -
The Diffuse Radiation Field at High Galactic Latitudes
We have used GALEX observations of the north and south Galactic poles to study the diffuse ultraviolet background at locations where the Galactic light is expected to be at a minimum. We find offsets of 230-290 photon units in the far-UV (1531 and 480-580 photon units in the near-UV (2361 . Of this, approximately 120 photon units can be ascribed to dust-scattered light and another 110 photon units (190 in the near-UV) to extragalactic radiation. The remaining radiation is, as yet, unidentified and amounts to 120-180 photon units in the far-UV and 300-400 photon units in the near-UV. We find that molecular hydrogen fluorescence contributes to the far-UV when the 100 ?m surface brightness is greater than 1.08 MJy sr-1. 2018. The American Astronomical Society. All rights reserved. -
The Difference is in the Details: Attachment and Cross-Species Parenting in the United States and India
The purpose of the current research was to explore changes in Indian attitudes and practices with pet dogs and cats and compare them with responses from the United States. Pet parenting, defined as the investment of money, emotion, and time in companion animals, is a form of alloparental care (care given by someone other than the offsprings biological parents). Pet parenting appears to emerge in cultures that (1) demonstrate high rates of urbanization, (2) have declining total fertility rates (average births per woman), and (3) support life orientations beyond reproduction (collectively called the second demographic transition). A total of 1,417 respondents (US, n = 991; India, n = 426) completed online surveys (one in each country) to compare demographic profiles, attachment (as measured by the Lexington Attachment to Pets Scale [LAPS]), and companion animal caretaking behaviors in each culture. Mann-Whitney U tests were used to compare Indian and United States populations on the LAPS and caretaking behaviors (titled CARES in our study). Our findings document the emergence of pet parenting in India with many similarities to the United States. However, cultural variations in how these societies engage with nonhuman animals result in nuanced differences. For example, when reporting terms used to refer to themselves (e.g., Mom/Dad, friend, owner) and their companion animals (e.g., kids, pet, animal), United States respondents were more likely to code switch to less familial terms when speaking to coworkers and strangers. Additionally, Indian respondents reported higher agreement with all three LAPS scales, and they also reported higher frequency of behaviors related to Affective Responsiveness and General Care. Both cultures reported a moderately high frequency of Training and Play, with the United States respondents reporting slightly more training than Indians. These differences suggest that philosophical disparities exist between the United States and India, shaping the practice of pet parenting. We suggest continued, cross-cultural investigation of changing norms surrounding companion animals and the emergence of pet parenting. 2021 International Society for Anthrozoology (ISAZ). -
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The dharma of Kama: Kamasra's morality of integrated Purusartha
[No abstract available] -
The Development of Structured Tele Based Medicine Concept Using Programmable System
In the medical field, clinics and hospitals frequently use dispersed applications like telediagnosis. These apps must nevertheless provide information security in order to properly transit security measures like firewalls and proxies. The User Datagram Protocol (UDP) is often recommended for videoconferencing applications because of its low latency; nevertheless, security problems occur when UDP tries to pass through firewalls and proxies without a specified set of fixed ports. In order to overcome these obstacles, this study presents a revolutionary platform that uses Transmission Control Protocol (TCP) rather of UDP: VAGABOND, which stands for 'Video Adaptation framework, across security gateways, based on transcription,' Adaptation Proxies (APs) that are designed to accommodate user preferences, device variations, and dynamic changes in network capacity comprise VAGABOND. This platform's versatility at the user and network levels guarantees seamless operation in a range of scenarios. VAGABOND uses a binomial probability distribution to start making adaptation decisions. This distribution is formed from the retention of video packets inside a certain time period. VAGABOND gets beyond firewall and proxy constraints by using ordinary TCP ports (like 80 or 443) to provide videoconferencing data via TCP. But even though TCP is a dependable transport protocol, it can occasionally have latency and socket timeout problems. VAGABOND has clever adaptation techniques to deal with these problems and ensure smooth data transfer. 2024 IEEE. -
The Development of ID System for Detecting Attacks in WSN Through Ontology Method and its Strategy
Cybercriminals are becoming increasingly targeted by the rapid expansion of the Internet of Things (IoT), leading to an increase in cyberattacks targeting IoT devices and their communication channels These attacks, if failure to detect may result in significant service disruption, financial loss or damage to sensitive data. Real-time intrusion detection is essential to ensure reliability, security and profitability of IoT applications. This study introduces a new intrusion detection system designed for IoT devices that uses deep learning (DL). Utilizing ontology in wireless sensor networks (WSN), this intelligent system detects suspicious activities that pose a threat to connected IoT devices with configuration-neutral design provides ease of use, while the test performance analysis is simulated and real-world. It highlights its strong performance in determining admissions. The effectiveness of the system against many types of attacks such as denial of service, workholes, blackholes, opportunistic service attacks, etc. is confirmed by experimental research and furthermore, the system achieves F1 scores, accuracy and the number of memories. This advanced deep learning intrusion detection system shows great promise to improve IoT network security due to its high detection rate. 2024 IEEE. -
The development and validation of digital amnesia scale
The usage of digital devices has increased rapidly in recent times due to the expansion of online learning platforms, leading to greater reliance on them. As a result, people forget simple information, dates, and appointments that might lead to digital amnesia. Hence, we aimed to develop and validate a digital amnesia scale (DAS). The study was carried out in two studies. In the first study, we collected data from 616 college students to examine the factor structure of the model and its underlying dimensions for a large pool of items. These analyses showed that the scale formed a three-dimensional structure: digital distraction, digital dependency, and digital detox. In the second study, we collected data from 383 college students to confirm the three-factor structure of the DAS. A satisfactory level of reliability was demonstrated by McDonalds ? value for the dimensions. The testretest reliability was found to be 0.76. The DAS had satisfactory convergent and discriminant validity. This scale could be useful for both researchers and educators to assess digital amnesia among college students. The Author(s), under exclusive licence to Springer Science+Business Media, LLC, part of Springer Nature 2024. -
The development and primary validation of employee green behavior scale
Purpose: The increasing adverse impact of human behavior toward the environment has brought in changes in research focus on environmental behavior toward the workplace. Because the employee spends one-third of his day in his workplace, the initiatives taken by the employee also have an impact on the companys environmental stance. Therefore, the researchers gradually focus on employee green behavior (EGB) and its measurement. The study aims to devise a tool for measuring EGB. Design/methodology/approach: Two studies were carried out using the survey method using the purposive sampling technique. The data were collected (Studies 1 and 2) from managers and supervisors working in manufacturing companies located in Kolkata, India. Findings: The first study was done to extract the principal factors using an initial 30 items (N = 220). The result of the principal component analysis shows the emergence of three factors spread over 20 items with loadings above 0.40. The 20-item scale was again administered on managers and supervisors (N = 243). The second study was carried out to examine the convergent and discriminant validity as well as stability of the tool through confirmatory factor analysis (CFA) (N = 243). The result of CFA showed the presence of 16 items spread through three factors: practice and policy, digital use and recycle and reuse. Multiple fit indices support a three-factor model of the 16-item EGB scale. Research limitations/implications: The scale would be a good measure of EGB and can be used for further research. The EGB scale is a composite scale containing three major dimensions that can be used as a complete measure of EGB. Originality/value: The present research aims to fill the current gap by building a comprehensive tool for measuring EGB. The present scale has also addressed the shortcoming of the previous scale and tried to include varied proenvironmental behaviors exhibited in the workplace. 2024, Emerald Publishing Limited. -
The Development and Feasibility of A Self-Efficacy and Self-Esteem Based Intervention on Music Performance Anxiety Among Majors
Music Performance Anxiety (MPA) has been seen to adversely affect a student s goal-setting with respect to careers in music. Two variables that are closely related to the development and maintenance of MPA are self-efficacy and self-esteem of the student. The aim of this research is to present the experiences of students with MPA and the feasibility of an intervention to help reduce MPA among music majors while focusing on building their self-esteem and self-efficacy. The study followed a mixed method, exploratory sequential design. Ten participants were recruited for the newlinequalitative phase and were interviewed using a phenomenological approach. Data from these interviews were analysed using Interpretive Phenomenological Analysis. Themes that were found in the qualitative phase such as blocks growth of performer , Fear of judgment , lacking confidence in skills , comparison with peers , need for appreciation , pointed toward the need to build self-efficacy and self-esteem among the performers. The themes from this analysis were then used, along with previous research evidence to develop a self-esteem and self-efficacy based intervention. A quasi-experimental design was used to carry out and assess the feasibility of this intervention. The intervention lasted for eight sessions, where the experimental group took part in these sessions that consisted of both theoretical and practical components, which lasted for one hour each. The control group on the other hand did not receive any treatment and were not a part of any of these sessions either. The experimental group that consisted of 13 participants and the control group that consisted of 12 participants were assessed on their MPA, Musical Self-Efficacy and Musical Self-Esteem levels at the start of eight weeks and then at the end of eight newlineweeks. The scale used to assess these variable were the K-MPAI (Kenny, 2009), the newlineMusical Self-efficacy scale (Ritchie and Williamon, 2010), and the Self-esteem of newlinemusic ability scale (Schmitt, 1979) respectively. -
The Design of Driver Fatigue Detection Based on Eye Blinking and Mouth Yawing
In modern era, the Intelligent Transportation System (ITS) is very essential for the betterment of transport management, autonomous vehicles and especially for safe driving. The statistics suggest that the major severe accidents occur because of drivers drowsiness. The main objective of this work is to give the alert alarm when the driver is falling asleep. In the proposed study, the driver's face is detected using the Viola Jones algorithm, and a novel approach to detecting eye blinks using template matching and a similarity measure. For effective eye tracking, the normalized correlation coefficient is calculated. The correlation score is used to identify eye blinks since a blink causes a significant change in the correlation score. In tracking of mouth yawing finding the darkest region between the lips. The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. 2024. -
The design and analysis of helical cross - Axis wind turbine
Environmental conditions such as high turbulence, low wind speed, and persistent changes in oncoming wind direction can minimize the performance of a horizontal axis wind turbine (HAWT). Some specific vertical axis wind turbine (VAWT) designs can work fine in these rare functioning conditions but still, they pose an occasional power coefficient. So a unique design of a helical cross-axis wind turbine (HCAWT) was modeled which will operate under multiple wind directions such as horizontal wind stream and vertical wind stream from the underside of the turbine. The HCAWT consists of three helical vertical blades and six horizontal blades arranged in cross-axis orientation for enhancing its performance and self-starting behavior. The obtained analysis study results show that the power generated by the HCWAT was improved when compared to the Straight-Bladed VAWT. Both the turbines were placed at height of 100, 150, 200 & 250?mm in the simulation study, coefficient of power (Cp) achieved by HCAWT was 0.43, 0.52, 0.48, and 0.51 at an RPM of 554, 512, 474 and 449 respectively whereas in the case of Straight-Bladed VAWT was 0.15, 0.18, 0.13 and 0.23 at an RPM of 179, 189, 212 and 233 were obtained. 2022 Author(s). -
