Managing coworker conflict: investigating the effect of workplace phubbing and mindfulness on employee deviant and negligent behavior
- Title
- Managing coworker conflict: investigating the effect of workplace phubbing and mindfulness on employee deviant and negligent behavior
- Creator
- Alagarsamy S.; Mehrolia S.; Vinod S.
- Description
- Purpose: This study aims to examine the influence of workplace phubbing on employee deviant behavior and negligence, while also investigating the mediating role of coworker conflict. Additionally, the study explores the moderating effect of workplace mindfulness on the relationship between workplace phubbing, the mediators and employee deviant behavior and negligence. Design/methodology/approach: Data were gathered from employees in the service sector in the UAE using an online survey questionnaire. A total of 374 participants submitted complete responses. The studys hypotheses were tested through regression-based moderated path analysis, incorporating conditional process modeling and nonlinear bootstrapping. Findings: The study indicates that experiencing phubbing at work contributes to feelings of coworker conflict, which subsequently leads to increased interpersonal deviance and employee negligence. Moreover, workplace mindfulness weakens the positive influence of being phubbed on coworker conflict, interpersonal deviance and employee negligence. Originality/value: To the best of the authors knowledge, no previous studies have examined the negative impact of being phubbed at the individual employee level within the service industry. This study aims to contribute to both theory and practice by elucidating the mediating mechanism of coworker conflict and exploring the moderating effects of workplace mindfulness. 2024, Emerald Publishing Limited.
- Source
- Evidence-based HRM
- Date
- 2024-01-01
- Publisher
- Emerald Publishing
- Subject
- Coworker conflict; Employee deviant behavior; Employee negligence; Mindfulness; Phubbing
- Coverage
- Alagarsamy S., Manipal Academy of Higher Education Dubai Campus, School of Business, Academic City, Dubai, United Arab Emirates; Mehrolia S., School of Business and Management, CHRIST (Deemed to be University), Bangalore, India; Vinod S., Manipal Academy of Higher Education Dubai Campus, School of Business, Academic City, Dubai, United Arab Emirates
- Rights
- Restricted Access
- Relation
- ISSN: 20493983
- Format
- Online
- Language
- English
- Type
- Article
Collection
Citation
Alagarsamy S.; Mehrolia S.; Vinod S., “Managing coworker conflict: investigating the effect of workplace phubbing and mindfulness on employee deviant and negligent behavior,” CHRIST (Deemed To Be University) Institutional Repository, accessed February 24, 2025, https://archives.christuniversity.in/items/show/13443.