Pandemic Resilient Organizational Behaviour: From the Lens of Stakeholder and Legitimacy Theory

Title

Pandemic Resilient Organizational Behaviour: From the Lens of Stakeholder and Legitimacy Theory

Creator

Tewari S.; Gupta I.; Sangal S.; Raman T.V.

Description

The Covid-19 pandemic spread on global map with unprecedented speed and created an environment of uncertainty, anxiety and disruption. India, being a densely populated country, had been looked upon with apprehension and later on with great admiration in controlling and managing the pandemic and its devastating effect. The study has built a thematic model for short-term and long-term pandemic resilient organizational practices based on stakeholder and legitimacy theory, which focuses on aligning business with societal values and stakeholder expectations. The foci have been stakeholder groups of employees, customers, suppliers and community. Sustainability reports of selected Indian companies based on GRI standards for FY from 2019 to 2022 are then scored based on the developed model. Further analysis explored changes in risk reporting framework in pandemic and post pandemic. The thematic coverage in sustainability reports for employees and community found a prominent place emphasizing the importance of these groups. The thematic disclosures for suppliers are the least disclosed, indicating areas for improvement in the business practices. Based on this thematic model, suggestions are also made for additional disclosure indicators in the GRI framework for stakeholder group of suppliers and customers. The Author(s), under exclusive license to Springer Nature Switzerland AG 2024.

Source

Studies in Big Data, Vol-163, pp. 753-766.

Date

2024-01-01

Publisher

Springer Science and Business Media Deutschland GmbH

Subject

Corporate sustainability report; GRI; Pandemic; Risk reporting; Stakeholders; Sustainability

Coverage

Tewari S., Christ University, Karnataka, Bengaluru, India; Gupta I., Amity University, Uttar Pradesh, Noida, India; Sangal S., Christ University, Karnataka, Bengaluru, India; Raman T.V., BIMTECH, Uttar Pradesh, Greater Noida, India

Rights

Restricted Access

Relation

ISSN: 21976503

Format

Online

Language

English

Type

Book chapter

Identifier

https://doi.org/10.1007/978-3-031-73632-2_64

https://www.scopus.com/inward/record.uri?eid=2-s2.0-85213945781&doi=10.1007%2f978-3-031-73632-2_64&partnerID=40&md5=44c868b376d3c49d930c82c0b00051d9