ItemArticle

Social Entrepreneurship for Digital Governance Services: An Empirical Analysis of Government and Societal Supporting Factors

Title
Social Entrepreneurship for Digital Governance Services: An Empirical Analysis of Government and Societal Supporting Factors
Creator
Gangadhara, Hiriyanna; Jaya Prakash, Senthil Kumar; Manikrishna, Velagapudi; SriSai, Velaga
Description
Purpose: In a fast-growing social entrepreneurship field, the societal entrepreneurial intention is vital to understand to meet social needs and create sustainable rural development. This research study aims to investigate e-governance service core constructs, Hockert's (2017) societal entrepreneurial intention (SEI) and the social cognitive career theory (SCCT) model core that determines rural societal entrepreneurs intention in establishing e-governance social service centres. Design/methodology/approach: Based on a convenient and purposive sampling method, 596 survey sample data were collected through an online questionnaire from an e-governance-based social entrepreneur in Karnataka, India. The partial least square-based structural equation modelling was utilised to analyse the survey data and conceptual model. Findings: The findings indicate that empathy, appointing agencies support (APS), perceived societal support (PSS), prior experience, and government support significantly predict societal entrepreneurship self-efficacy (SES). Hence, social image and perceived process support were insignificant in predicting societal entrepreneurial self-efficacy. Furthermore, societal self-efficacy significantly influences outcome expectations and societal entrepreneurship intention to embark on e-governance social service centres. Originality: The current study was the first to explore the fully integrated model approach of Hockertss societal entrepreneurial intention theoretical model, SCCT and e-governance service supporting factors in framing rural societal entrepreneurs intention in establishing e-governance social service centres development. Key points for practitioners: The study results provide valuable insights for governments, agencies, social entrepreneurs, and social communities to establish a framework for developing and efficiently operating digital seva service centres and generating a positive social impact in rural and distant regions. The Author(s) 2025.
Source
Information Polity;Volume;30;Issue;1;pp.34-48
Date
01-01-2025
Publisher
SAGE Publications Ltd
Subject
digital government services; government support; outcome expectations; social image; social service entrepreneurship; societal self-efficacy
Coverage
Gangadhara H., GITAM School of Business, GITAM (Deemed to be) University, Karnataka, Bengaluru, India; Jaya Prakash S.K., GITAM School of Business, GITAM (Deemed to be) University, Karnataka, Bengaluru, India; Manikrishna V., AMITY Business School, AMITY University, Karnataka, Bengaluru, India; SriSai V., Christ University, Karnataka, Bengaluru, India
Rights
All Open Access; Bronze Open Access
Relation
ISSN: 15701255;
Format
online
Language
English
Type
Article

Citation

Gangadhara, Hiriyanna; Jaya Prakash, Senthil Kumar; Manikrishna, Velagapudi; SriSai, Velaga, “Social Entrepreneurship for Digital Governance Services: An Empirical Analysis of Government and Societal Supporting Factors,” CHRIST (Deemed To Be University) Institutional Repository, accessed June 19, 2026, https://archives.christuniversity.in/items/show/23176.

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