ItemArticle

Impact of organizational culture traits on employee intention to stay in the IT services sector: An empirical analysis

Title
Impact of organizational culture traits on employee intention to stay in the IT services sector: An empirical analysis
Creator
John, Silpa Mary; Kavatekar, Smita
Description
Employee retention poses a significant challenge in the Indian IT services sector, where frequent turnover leads to the loss of organizational knowledge and reduced productivity. This study assesses the impact of organizational culture on employees intention to stay in Indian-origin IT services companies in Bengaluru. We used Denisons Organizational Culture Model to measure culture across four dimensions, namely involvement, consistency, adaptability, and mission, and the Michigan Organizational Assessment Questionnaire to measure intention to stay. Using purposive sampling, we collected data from 384 employees of major Indian-origin IT firms between July 2023 and March 2024. Data were analyzed using factor analysis, linear regression, and Hayess PROCESS macro in SPSS 20.0. The results indicate that organizational culture has a significant and positive impact on employees intention to stay (? = 0.286, p < .001), accounting for 8.2% of the variance (R2 = 0.082). Path analysis confirms a strong positive effect (effect size = 0.486, 95% CI [0.322, 0.650], p < .001). The factor analysis demonstrates that stronger cultural dimensions especially empowerment, coordination and integration, organizational learning, and goals and objectives enhance employee retention in IT services firms. The study recommends that HR policies integrate cultural development to strengthen employee commitment and retention. Future studies should explore additional job and organizational factors that influence employee loyalty. Silpa Mary John, Smita Kavatekar, 2025.
Source
Problems and Perspectives in Management;Volume;23;Issue;4;pp.585-601
Date
01-01-2025
Publisher
LLC CPC Business Perspectives
Subject
employee retention; Indian IT sector; intention to stay; IT services; organizational culture
Coverage
John S.M., Department of Commerce, Christ University, India; Kavatekar S., Department of Commerce, Christ University, India
Rights
All Open Access; Gold Open Access; Green Open Access
Relation
ISSN: 17277051;
Format
online
Language
English
Type
Article

Citation

John, Silpa Mary; Kavatekar, Smita, “Impact of organizational culture traits on employee intention to stay in the IT services sector: An empirical analysis,” CHRIST (Deemed To Be University) Institutional Repository, accessed June 18, 2026, https://archives.christuniversity.in/items/show/23376.

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