ItemBook Chapter

Chatbots as tools for psychoeducation and self-help in mental health

Title
Chatbots as tools for psychoeducation and self-help in mental health
Creator
Sowbarnika, Archana; Patra, Abhinanda; Kaur, Lavleen; Suresh, Sruthi; Srivastava, Srishti; Chawla, Drishti
Description
The chapter highlights the role of mental health chatbots in solving problems in global mental health. It aims to explore how AI-powered conversational agents bridge the gap between growing demand and limited availability of mental health services. The authors explain advantages of chatbots, including accessibility, affordability, and user anonymity. They investigate the effectiveness of chatbots in improving treatment outcomes, meeting user needs, and improving operational efficiency. In addition, the chapter highlights the ability of chatbot as a knowledge sharer that seamlessly integrates information from various sources and keeps professionals up to date with current events. It deals with psychoeducation in clinical and non- clinical populations, covering biological, cognitive, emotional, and behavioural aspects. The authors also discuss the potential of chatbots in screening and self- help. Finally, they emphasise the importance of collaboration between psychologists, physicians, and engineers to optimise the development of chatbots to respond dynamically to user needs. 2025, IGI Global Scientific Publishing. All rights reserved.
Source
Chatbots and Mental Healthcare in Psychology and Psychiatry;pp.55-85
Date
01-01-2025
Publisher
IGI Global
Coverage
Sowbarnika A., Infiheal Healthtech Private Limited, India; Patra A., Infiheal Healthtech Private Limited, India; Kaur L., Infiheal Healthtech Private Limited, India; Suresh S., Christ University, India; Srivastava S., Infiheal Healthtech Private Limited, India; Chawla D., Infiheal Healthtech Private Limited, India
Rights
Restricted Access; Hardcopy may be available in the library
Relation
ISBN: 979-836933113-2; 979-836933112-5;
Format
online
Language
English
Type
Book chapter

Citation

Sowbarnika, Archana; Patra, Abhinanda; Kaur, Lavleen; Suresh, Sruthi; Srivastava, Srishti; Chawla, Drishti, “Chatbots as tools for psychoeducation and self-help in mental health,” CHRIST (Deemed To Be University) Institutional Repository, accessed June 20, 2026, https://archives.christuniversity.in/items/show/24948.

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