Prioritizing Risks in IoT-Enabled EdTech Platforms: A Fuzzy AHP Approach to Maximize User Satisfaction
- Title
- Prioritizing Risks in IoT-Enabled EdTech Platforms: A Fuzzy AHP Approach to Maximize User Satisfaction
- Creator
- Roy, Ankita Priti; Anand, Kerena; Halaswamy, D.; Elangovan, N.
- Description
- The integration of the Internet of Things (IoT) in educational technology (EdTech) platforms offers personalized, adaptive learning but introduces significant risks. This study identifies and prioritizes these risks using the Analytic Hierarchy Process (AHP) and fuzzy AHP techniques. Seven industry experts provided input, complemented by a comprehensive literature review. The analysis reveals ethical considerations (30.17%) and data privacy/security (29.22%) as top concerns, followed by regulatory compliance (12.91%), high implementation costs (10.99%), and technical expertise requirements (8.37%). Surprisingly, scalability concerns (1.70%) and data accuracy/reliability (2.63%) rank lower. These findings emphasize the need for a human-centric approach in IoT-enhanced EdTech deployment, focusing on responsible implementation and regulatory adherence. The study provides valuable insights for EdTech companies and educational institutions, guiding strategic decision-making to enhance user satisfaction and ensure sustainable development of IoT-enhanced educational platforms. Future research could explore more advanced mathematical models and context-specific challenges to refine risk prioritization strategies. The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. 2026.
- Source
- Lecture Notes in Networks and Systems;Volume;1445 LNNS;pp.29-45
- Date
- 01-01-2026
- Publisher
- Springer Science and Business Media Deutschland GmbH
- Subject
- Fuzzy analytic hierarchy process (AHP); Internet-of-things (IoT) EdTech platform; Multi-criteria decision-making (MCDM); Risk prioritization
- Coverage
- Roy A.P., School of Business and Management, Christ University, Bengaluru, India; Anand K., School of Business and Management, Christ University, Bengaluru, India; Halaswamy D., School of Business and Management, Christ University, Bengaluru, India; Elangovan N., School of Business and Management, Christ University, Bengaluru, India
- Rights
- Restricted Access; Hardcopy may be available in the library
- Relation
- ISSN: 23673370; ISBN: 978-981967139-7;
- Format
- online
- Language
- English
- Type
- Conference paper
Collection
Citation
Roy, Ankita Priti; Anand, Kerena; Halaswamy, D.; Elangovan, N., “Prioritizing Risks in IoT-Enabled EdTech Platforms: A Fuzzy AHP Approach to Maximize User Satisfaction,” CHRIST (Deemed To Be University) Institutional Repository, accessed June 21, 2026, https://archives.christuniversity.in/items/show/25592.