Achieving organizational performance by integrating industrial Internet of things in the SMEs: a developing country perspective
- Title
- Achieving organizational performance by integrating industrial Internet of things in the SMEs: a developing country perspective
- Creator
- Mukherjee S.; Baral M.M.; Chittipaka V.; Nagariya R.; Patel B.S.
- Description
- Purpose: This research investigates the adoption of the industrial Internet of things (IIoT) in SMEs to achieve and increase organizational performance. With the latest technology, small and medium-sized enterprises (SMEs) can create a competitive edge in the market and better serve customers. Design/methodology/approach: Twelve hypotheses are proposed for this study. This study constructed a questionnaire based on technological, organizational, environmental and human perspectives. A survey is conducted on the SMEs of India using the questionnaire. Findings: Eight hypotheses were accepted, and four hypotheses were not supported. The hypotheses rejected are infrastructure, organizational readiness, internal excellence and prior experience. The findings suggested that adopting IIoT in SMEs will increase organizational performance. Research limitations/implications: This study will be helpful for the manager, top management and policymakers. This study identified the areas SMEs need to work on to adopt the technologies. Originality/value: In the literature, no article considered IIoT adoption in SME firms as a human factor. Therefore, this study is unique, including human, technological, organizational and environmental factors. 2023, Emerald Publishing Limited.
- Source
- TQM Journal, Vol-36, No. 1, pp. 265-287.
- Date
- 2024-01-01
- Publisher
- Emerald Publishing
- Subject
- Competitive edge; Human perspective; Industrial internet of things; Organizational performance; SMEs
- Coverage
- Mukherjee S., Department of Operations, GITAM School of Business, GITAM (Deemed to be University), Visakhapatnam, India; Baral M.M., Department of Operations, GITAM School of Business, GITAM (Deemed to be University), Visakhapatnam, India; Chittipaka V., School of Management Studies, Indira Gandhi National Open University (IGNOU), New Delhi, India; Nagariya R., School of Business and Management, Christ (Deemed to be University), Bengaluru, India; Patel B.S., Thiagarajar School of Management, Madurai, India
- Rights
- Restricted Access
- Relation
- ISSN: 17542731
- Format
- Online
- Language
- English
- Type
- Article
Collection
Citation
Mukherjee S.; Baral M.M.; Chittipaka V.; Nagariya R.; Patel B.S., “Achieving organizational performance by integrating industrial Internet of things in the SMEs: a developing country perspective,” CHRIST (Deemed To Be University) Institutional Repository, accessed February 27, 2025, https://archives.christuniversity.in/items/show/13344.