The role of personal harmony and organisational citizenship behaviour in enhancing job satisfaction of teachers working in Indian higher educational institutions during the COVID-19 catastrophe in the VUCA world
- Title
- The role of personal harmony and organisational citizenship behaviour in enhancing job satisfaction of teachers working in Indian higher educational institutions during the COVID-19 catastrophe in the VUCA world
- Creator
- Alex P.R.M.; Nelson D.; Anand S.R.M.
- Description
- Purpose: The COVID-19 pandemic has been a good example of a Volatility, Uncertainty, Complexity, and Ambiguity (VUCA) world. Higher educational institutions (HEIs) have faced a massive hit because the jobs in this industry have become unexpected. Considering the most valuable assets 'Teachers' crunched in the VUCA crisis, the study intends to determine if personal harmony (PH) and organisational citizenship behaviour (OCB) would enhance teachersjob satisfaction (JS). Design/methodology/approach: Data are collected from the teachers of Indian HEIs and teachers who have experienced the impact of the COVID-19 catastrophe (VUCA). Considering the pandemic restrictions, data have been collected through an online survey (N = 364). Practical Implications: PH is an individual's internal quality and attribute that cannot be developed on force or situational need. Even in an uncertain situation, teachers have tried their best to contribute through professional service. Hence, people who possess PH contribute their best even though unsatisfied with their jobs. Originality/value: This study has focused on finding the relationship between two different variables, PH and OCB (which has not been explored in Asian countries, majorly in India, where it has a vast cultural diversity and structure influencing the educational policies) that hinders the factors influencing JS, where these two variables are highly influenced by hygiene factors such as values, culture, ethical standards, personal belief, leadership styles, and fair treatment showcased by the organisations/institutions. 2024 The authors. Published under exclusive licence by Emerald Publishing Limited. All rights reserved.
- Source
- VUCA and Other Analytics in Business Resilience, pp. 101-126.
- Date
- 2024-01-01
- Publisher
- Emerald Group Publishing Ltd.
- Subject
- COVID-19 pandemic; Higher educational institutions (HEIs); Job satisfaction (J.S.); Organisational citizenship behaviour (OCB); Personal harmony (PH); VUCA world
- Coverage
- Alex P.R.M., School of Commerce, Finance and Accountancy, Christ University, Bangalore, India; Nelson D., School of Commerce, Finance and Accountancy, Christ University, Bangalore, India; Anand S.R.M., Department of Commerce, Kumaraguru College of Liberal Arts and Science, Coimbatore, Tamil Nadu, India
- Rights
- Restricted Access
- Relation
- ISBN: 978-183753902-4; 978-183753903-1
- Format
- Online
- Language
- English
- Type
- Book chapter
Collection
Citation
Alex P.R.M.; Nelson D.; Anand S.R.M., “The role of personal harmony and organisational citizenship behaviour in enhancing job satisfaction of teachers working in Indian higher educational institutions during the COVID-19 catastrophe in the VUCA world,” CHRIST (Deemed To Be University) Institutional Repository, accessed February 23, 2025, https://archives.christuniversity.in/items/show/17715.