Barriers hindering digital transformation in SMEs

Title

Barriers hindering digital transformation in SMEs

Creator

Pujari S.K.; Saha S.K.

Description

The chapter aims to find interdependencies between barriers that hinder adoption of digital transformation technologies in small and medium firms. Barriers were identified using an extensive literature review and finalized after consulting an expert panel. Next, a pairwise questionnaire was developed, and responses from essential stakeholders working with small and medium firms were collected. Data were analyzed using the DEMATEL technique. Salient challenges for implementing digital transformation technologies were identified, and the cause-and-effect relationship between the barriers was established. Lack of proper digital vision and strategy was identified as the most critical barrier that hinders adoption of digital transformation technologies in small and medium firms. Digital technologies help to improve the efficiency of the firms and improve resource utilization by facilitating timely and accurate decision making. Hence, overcoming the identified challenges in transformation will improve the operations of the production system and organizational process. 2024, IGI Global. All rights reserved.

Source

Drivers of SME Growth and Sustainability in Emerging Markets, pp. 140-156.

Date

2024-01-01

Publisher

IGI Global

Coverage

Pujari S.K., Christ University, India; Saha S.K., Christ University, India

Rights

Restricted Access

Relation

ISBN: 979-836930113-5; 979-836930111-1

Format

Online

Language

English

Type

Book chapter

Identifier

https://doi.org/10.4018/979-8-3693-0111-1.ch008

https://www.scopus.com/inward/record.uri?eid=2-s2.0-85191142536&doi=10.4018%2f979-8-3693-0111-1.ch008&partnerID=40&md5=125104bdc3327c95818366948256cd34