Community Resilience and Crisis Management: Stakeholders Perspective of the Tourism Industry

Title

Community Resilience and Crisis Management: Stakeholders Perspective of the Tourism Industry

Creator

Varghese B.; Chennattuserry J.C.

Description

The tourism industry is very vulnerable and has been extensively impacted by varied types of crisis. An attempt is made to precipitate and reflect on the nature of tourism disasters indicating an imperative need for an integrated approach to deal with crisis with disaster planning and a response system. Destinations at crisis impacts humankind causing environmental impacts and economic downfall and largely impacts the local community to recover from the disaster. This chapter examines varied impacts affecting the tourism industry and addressed negative impacts like the Economic crisis and loss of brand image in the post-crisis situation. The conceptual framework indicates Community Resilience model towards destination development and Resilience Building. The role of key stakeholders supporting e-governance and financial resilience pertaining to tourism business is further examined. The chapter explores mechanisms to re-establish the brand image during the restoration phase and have indicated possible strategies and suggestions in the recovery phase of an affected region. Disaster risk reduction is a significant and major phenomenon in handling all kinds of crisis management, therefore this chapter will be an essential reading for tourism education and destination managers who are engaged in destination crisis planning and disaster management. The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. 2022.

Source

Tourism and Hospitality in Asia: Crisis, Resilience and Recovery, pp. 21-33.

Date

2023-01-01

Publisher

Springer Nature

Subject

Community; Crisis; Management; Planning; Resilience; Tourism

Coverage

Varghese B., Christ (Deemed to be University), Bengaluru, India; Chennattuserry J.C., Christ (Deemed to be University), Bengaluru, India

Rights

Restricted Access

Relation

ISBN: 978-981195763-5; 978-981195762-8

Format

Online

Language

English

Type

Book chapter

Identifier

https://doi.org/10.1007/978-981-19-5763-5_2

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